AZURE VIRTUAL DESKTOP

Before we start to move you over to AVD we will spend time looking at all your current applications and services. There may also be new services and applications you would like to add to your AVD solution. Once a full assessment has been completed we will build a prerequisite task list as part of a  migration project to AVD.

All migrations to AVD are project managed through our customer portal allowing you to track progress at any stage. Our project plan will be built as a result of project meetings so that all involved parties have a full understanding of what will be carried out and when. This will include the migration of existing apps and data allowing to to minimise any disruption to your staff. When required, we will work with any specialist software providers.

Azure Virtual Desktop is hosted on Microsoft’s Azure platform and whilst many other forms of Hosted Desktop can also be provided on the same Azure infrastructure, there are benefits and disadvantages to both. We would always recommend that we take a close look at your current infrastructure and requirements before making a decision. For example , AVD allows for native Windows 10 desktop instead of a Windows 10 “desktop experience” on Server OS with Remote Desktop Services RDS. Applications that were written for RDS on Server OS may not work in Windows 10 Enterprise multi-session right away. Also, AVD includes user profile container technology from FSLogix. As you can see, this is a complex question that has a complex answer but we will go through this in detail and look for the best solution that fits your requirements.

Most organisations are not really concerned on how IT systems work, and rightfully so.  They are looking for solutions to meet their IT goals. The staff at Tech Results have many years of experience delivering Cloud Solutions and therefore understand the complexity complications and traps with providing such solutions. We make the process of moving to a solution like AVD as simple as possible, holding your hand for the whole journey. Once you’re up and running on your new solution we will then support your new system and even more importantly your staff in making the best use of this new technology.

As a Microsoft CSP (Cloud Service Provider) we are approved to provide Azure services and invoice you for those services at the same rate that you would receive them directly from Microsoft. This allows us to manage your purchased services and the costs involved allowing us to optimise your Azure spend. We will charge the same rates that Microsoft charges directly. 

In addition to this we make a charge for management of your servers. The Azure management portal is extremely complex and can be very dangerous in the wrong hands and mistakes can easily be made, some of which are difficult to recover from. We will provide a simplified portal, allowing you to make basic changes to your system but with vastly reduced risk.

We also include support for your end users. There are options here for the extent of the support. We can cover everything including you local printers, network and devices or just the cloud Aspect of your systems allow you to complete your local IT by other means.  If we look after your local systems we will install RMM software (Remote monitoring and Management) allowing us to keep all your PC’s and laptops up to date, protected and patched.