Tech Results

Why Outsource your IT?

Long gone are the days where IT systems need to be managed internally on locally-held servers. With advancements in cloud computing, most IT work is available for outsourcing. If you don’t outsource your IT yet, it’s worth considering the benefits that could enhance or replace your existing IT support. 

Technology matters

For the vast majority of businesses, IT forms an essential part of your operations. Most employees can’t work if the technology isn’t working, so it’s important you get it right. Many businesses hire a dedicated IT manager thinking this will provide a dedicated resource, but that’s not always the best answer. Managed Service Providers (MSPs) can remotely access your systems and deploy solutions for any computing requirement or issue without being in-house. They’re becoming increasingly popular. Here are a few reasons why…

Diversity of expertise

If you have just one IT professional, the chances are they’re not good at everything to do with IT. They may be good at troubleshooting Microsoft Word, but what happens when your router stops functioning? In contrast, MSPs have a variety of skilled personnel with varied experience dedicated to every IT function. It’s like having a full team, complete with all of their qualifications and years of experience, but for a fraction of the cost of employing a full team. 

Up-to-date with advancements

MSPs stay abreast of any technological advancements, often attend industry events and training as standard and have access to a full range of the most up-to-date software, often at more competitive prices. Because of this, they can offer the most effective solutions for their clients, while helping your business grow as technology advances.

Negating risks

MSPs can negate risks before they happen. Instead of outsourcing IT when a problem occurs, managed services allow consistent system monitoring. If an MSP operates effectively, it will prevent technical issues from occurring, constantly monitoring IT elements like hardware, applications, security, technology trends, and the internet. You’ll be notified when there’s an issue, abnormality, or change required. 

Business focus

Outsourcing IT tasks to Managed Service Providers helps companies focus on running the business instead of troubleshooting tech problems. Managed Service Providers maintain systems and perform necessary updates to keep the systems running smoothly. They also make recommendations to optimise your systems. Managed services can be more costly but may save business money, because they help you avoid serious tech issues and improve efficiency.

Business continuity

As a business owner, do you ponder how you would go about restoring all your systems and data in the event of a disaster? This is an area where an MSP can help you tremendously. A good MSP can create an efficient disaster recovery plan that will help you sleep at night, knowing that if disaster strikes, your business can endure it. This is particularly important as cybersecurity risks, such as ransomware attacks, become more prevalent.

Support team continuity

The justification for having in-house IT staff only arises when you can afford at least 2 members of staff. With just an IT team of one, your business will struggle when it comes to sickness and annual leave. Managed Service Providers are more able to provide continuous cover to maintain continuity of your IT services. 

Top tips 

So you’re now serious about investigating MSPs. What do you need to know and do?

  • When looking at MSPs, ensure they’re familiar with the regulations your business must follow for the sector/s in which it operates.
  • Take the opportunity to audit your IT. MSPs can help you choose the best tech solutions for your business by researching vendors, testing options, and evaluating security measures.
  • Consider how you can handle sick and holiday cover when comparing solutions. Ensure your contract with the MSP provides coverage during these times.
  • Break down the costs involved, so you’re comparing apples with apples. What may seem expensive at first glance, could be the cheaper option overall.

You’re in safe hands

Tech Results provide businesses with the freedom to thrive. If you’re in need of further IT advice, get in touch.